Books-And-Records.com Reviews

Based on 240 reviews and 239 ratings our customers rate us 9.8/10.

  1. Perfect condition book at a very good price, an excellent seller. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    • 10/10 – How well did we communicate with you?
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    07 Sep 20 Add public reply

  2. Excellent service and prompt delivery. Really pleased with order & wouldn't hesitate to recommend. I will be making future orders. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
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    16 Aug 20 Add public reply

  3. As always, extremely pleased with Bob’s service and expertise – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
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    11 Aug 20 Add public reply

  4. The autographed books I ordered were exquisite. The Beethoven albums were in excellent conditions. I anxiously look forward to doing continued patronage with Bob's Books and Records Store! – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
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    10 Aug 20 Add public reply

  5. Excellent and Efficient service. Very quick delivery. First class product wrapped properly and securely so as not to get damaged in transit. I would highly recommend this seller and I am highly likely to revisit site purchase to from it again. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
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    06 Aug 20 Add public reply

  6. The condition of the book matched the exact description of it by the company. This demonstrates integrity and honesty. I will use this company in future to find rare books – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 7/10 – How easy was it to find what you were looking for in our store?
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    28 Jul 20 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
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    27 Jul 20 Add public reply

  7. The stated book was even better than described delivery was earlier than first stated. I just want to say I was very pleased with the product and service I received I will be using Books and Records again – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
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    23 Jul 20 Add public reply

  8. Item arrived exactly as described very fast and very well packed. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
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    07 Jul 20 Add public reply

  9. Great quality used book. Fully matched description. Excellent communication and very speedy dispatch. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
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    11 Jun 20 Add public reply

  10. Fantastic service from start to finish. Order arrived promptly. We were kept updated with processing. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
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    03 Jun 20 Add public reply

  11. I purchased a Gerry Rafferty LP and I must say I am very satisfied. From the speed of delivery, the quality of the packaging (LP totally protected) to the quality of the Vinyl LP itself. It is pristine!! – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
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    26 May 20 Add public reply

  12. I put a 10 for "How easy was it to find what you were looking for in our store? " cos I used Abe to find the book i was looking for. As for finding something specifically within the the seller's inventory I know not but guessing it must function in the same fashion so would expect to be able to find the books I was looking for with the same ease. It was a very smooth process the item arrived as described (shrink wrapped in a cradboard box undamageed) and given it was a limited issue of 300 copies was very fortunate to find one in mnt condition at published price. Very happy and glas to have supported an independent bookseller. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
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    20 May 20 Add public reply

  13. Books were in far better condition than I expected. Thank you – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
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    14 May 20 Add public reply

  14. Excellent, friendly service. Book in excellent condition. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 9/10 – How would you rate the speed with which we fulfilled your order?
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    11 May 20 Add public reply

  15. Hope to do further business – Please feel free to comment further regarding your purchase

    • 8/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
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    02 May 20 Add public reply

  16. GReat! – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
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    02 May 20 Add public reply

  17. Thanks Bob for initially your quick response to my order. I’m Really pleased with the book, it was well packaged and in better condition than I thought; it looks practically new apart from the slightest yellowing at the top edge which I quite like. The delivery was speedy too, arriving on the third day of ordering. Liked your personal note too, it gave it a personal touch which is appreciated. One query though, I wonder if these signed copy books i buy of Anne Tyler - as I have the ‘clock Dance ‘ too of the same publisher- are the actual hand written signatures or if they are printed on, as they are signed in black , its hard to tell. I think they must be printed as I know publishers do this. Anyway, I'm aiming to collect all her best signed books , in particular’Dinner at the Homesick Restaurant’ , ‘Breathing Lessons’ and ‘Saint Maybe’. Either by her English or American first print publishers. So maybe you can let me know if any pass through your hands. Anyway, I’m very pleased with this order and condition of the book. Thanks Bob!! Warmly, Mike – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 7/10 – How easy was it to find what you were looking for in our store?
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    01 May 20 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
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    29 Apr 20 Add public reply

  18. Lovely signed tracey beaker book, as described, I'm sure my daughter will love it. Good communication from start to finish. Even a hand written that you note. Big companies could learn from these guys! – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    26 Apr 20 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    18 Apr 20 Add public reply

  19. Very well packaged. This ensured the books arrived in top condition – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    15 Apr 20 Add public reply

    • 9/10 – How satisfied were you with the quality of the item(s) you purchased?
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    30 Mar 20 Add public reply

  20. Very pleased with the whole transaction. The books, the bookseller - ALL VERY GOOD! – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
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    13 Mar 20 Add public reply

  21. Book in fine condition. Very good price. Spot on communication and trouble-free delivery.I'm very pleased , and thanks. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    05 Mar 20 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
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    04 Mar 20 Add public reply

  22. Found exactly the books I wanted for a great price. Shipping was quick and very fair for 6 books. Will be back. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    03 Mar 20 Add public reply

  23. Very pleased with my purchase. Beautifully packaged and arrived very quickly. Good communication by the owner who obviously takes great pride in his business regarding his customers. I would highly recommend to my friends and family. Thank you. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    03 Mar 20 Add public reply

    • 8/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 5/10 – How easy was it to find what you were looking for in our store?
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    03 Mar 20 Add public reply

  24. Good quality great service. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    03 Mar 20 Add public reply

  25. Books in very good condition, very prompt delivery, and very well packaged. Thanks. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    13 Feb 20 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    12 Feb 20 Add public reply

  26. Book as described, well packaged and prompt service. Many thanks. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    31 Jan 20 Add public reply

  27. The book was in good condition (one slight tear in the dust jacket) and delivery very prompt. Thank you. – Please feel free to comment further regarding your purchase

    • 9/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 8/10 – How easy was it to find what you were looking for in our store?
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    27 Jan 20 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    27 Jan 20 Add public reply

  28. First time ordered from your online store. Everything was painless and good communication to expect when the item would be delivered, which was fast! – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    27 Jan 20 Add public reply

    • 9/10 – How satisfied were you with the quality of the item(s) you purchased?
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    27 Jan 20 Add public reply

  29. The package was well packed and it arrived safely. I would recommend you to my friends because you were very helpful – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    15 Jan 20 Add public reply

  30. Great book, carefully wrapped, arrived in superb condition and in good time. Many thanks! – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    04 Jan 20 Add public reply

  31. A top quality & excellent service! Item was very well packaged and in great condition considering it was published 15 years ago..I would highly recommend Bobs Records & Books to anyone. – Please feel free to comment further regarding your purchase

    • 9/10 – How satisfied were you with the quality of the item(s) you purchased?
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    04 Jan 20 Add public reply

  32. I found the customer service to be of an excellent standard and the speed of delivery was incredible. Ordered on Friday morning delivered the next day. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    04 Jan 20 Add public reply

  33. Great quality book. Excited to give it as a Christmas gift! – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    27 Nov 19 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    27 Nov 19 Add public reply

    • 9/10 – How satisfied were you with the quality of the item(s) you purchased?
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    24 Nov 19 Add public reply

  34. I've always had excellent service and would highly recommend – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    24 Nov 19 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    24 Nov 19 Add public reply

  35. Perfect book. Just as described. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    29 Oct 19 Add public reply

  36. A very fine album well done in your grading. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    28 Oct 19 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    28 Oct 19 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
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    27 Sep 19 Add public reply

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