Books-And-Records.com Reviews

Based on 232 reviews and 231 ratings our customers rate us 9.8/10.

  1. Item arrived exactly as described very fast and very well packed. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    07 Jul 20 Add public reply

  2. Great quality used book. Fully matched description. Excellent communication and very speedy dispatch. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    11 Jun 20 Add public reply

  3. Fantastic service from start to finish. Order arrived promptly. We were kept updated with processing. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    03 Jun 20 Add public reply

  4. I purchased a Gerry Rafferty LP and I must say I am very satisfied. From the speed of delivery, the quality of the packaging (LP totally protected) to the quality of the Vinyl LP itself. It is pristine!! – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    26 May 20 Add public reply

  5. I put a 10 for "How easy was it to find what you were looking for in our store? " cos I used Abe to find the book i was looking for. As for finding something specifically within the the seller's inventory I know not but guessing it must function in the same fashion so would expect to be able to find the books I was looking for with the same ease. It was a very smooth process the item arrived as described (shrink wrapped in a cradboard box undamageed) and given it was a limited issue of 300 copies was very fortunate to find one in mnt condition at published price. Very happy and glas to have supported an independent bookseller. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    20 May 20 Add public reply

  6. Books were in far better condition than I expected. Thank you – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    14 May 20 Add public reply

  7. Excellent, friendly service. Book in excellent condition. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    11 May 20 Add public reply

  8. Hope to do further business – Please feel free to comment further regarding your purchase

    • 8/10 – How satisfied were you with the quality of the item(s) you purchased?
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    02 May 20 Add public reply

  9. GReat! – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    02 May 20 Add public reply

  10. Thanks Bob for initially your quick response to my order. I’m Really pleased with the book, it was well packaged and in better condition than I thought; it looks practically new apart from the slightest yellowing at the top edge which I quite like. The delivery was speedy too, arriving on the third day of ordering. Liked your personal note too, it gave it a personal touch which is appreciated. One query though, I wonder if these signed copy books i buy of Anne Tyler - as I have the ‘clock Dance ‘ too of the same publisher- are the actual hand written signatures or if they are printed on, as they are signed in black , its hard to tell. I think they must be printed as I know publishers do this. Anyway, I'm aiming to collect all her best signed books , in particular’Dinner at the Homesick Restaurant’ , ‘Breathing Lessons’ and ‘Saint Maybe’. Either by her English or American first print publishers. So maybe you can let me know if any pass through your hands. Anyway, I’m very pleased with this order and condition of the book. Thanks Bob!! Warmly, Mike – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    01 May 20 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    29 Apr 20 Add public reply

  11. Lovely signed tracey beaker book, as described, I'm sure my daughter will love it. Good communication from start to finish. Even a hand written that you note. Big companies could learn from these guys! – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    26 Apr 20 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    18 Apr 20 Add public reply

  12. Very well packaged. This ensured the books arrived in top condition – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    15 Apr 20 Add public reply

    • 9/10 – How satisfied were you with the quality of the item(s) you purchased?
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    30 Mar 20 Add public reply

  13. Very pleased with the whole transaction. The books, the bookseller - ALL VERY GOOD! – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    13 Mar 20 Add public reply

  14. Book in fine condition. Very good price. Spot on communication and trouble-free delivery.I'm very pleased , and thanks. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    05 Mar 20 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    04 Mar 20 Add public reply

  15. Found exactly the books I wanted for a great price. Shipping was quick and very fair for 6 books. Will be back. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    03 Mar 20 Add public reply

  16. Very pleased with my purchase. Beautifully packaged and arrived very quickly. Good communication by the owner who obviously takes great pride in his business regarding his customers. I would highly recommend to my friends and family. Thank you. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    03 Mar 20 Add public reply

    • 8/10 – How satisfied were you with the quality of the item(s) you purchased?
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    03 Mar 20 Add public reply

  17. Good quality great service. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    03 Mar 20 Add public reply

  18. Books in very good condition, very prompt delivery, and very well packaged. Thanks. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    13 Feb 20 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    12 Feb 20 Add public reply

  19. Book as described, well packaged and prompt service. Many thanks. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    31 Jan 20 Add public reply

  20. The book was in good condition (one slight tear in the dust jacket) and delivery very prompt. Thank you. – Please feel free to comment further regarding your purchase

    • 9/10 – How satisfied were you with the quality of the item(s) you purchased?
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    27 Jan 20 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    27 Jan 20 Add public reply

  21. First time ordered from your online store. Everything was painless and good communication to expect when the item would be delivered, which was fast! – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    27 Jan 20 Add public reply

    • 9/10 – How satisfied were you with the quality of the item(s) you purchased?
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    27 Jan 20 Add public reply

  22. The package was well packed and it arrived safely. I would recommend you to my friends because you were very helpful – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    15 Jan 20 Add public reply

  23. Great book, carefully wrapped, arrived in superb condition and in good time. Many thanks! – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    04 Jan 20 Add public reply

  24. A top quality & excellent service! Item was very well packaged and in great condition considering it was published 15 years ago..I would highly recommend Bobs Records & Books to anyone. – Please feel free to comment further regarding your purchase

    • 9/10 – How satisfied were you with the quality of the item(s) you purchased?
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    04 Jan 20 Add public reply

  25. I found the customer service to be of an excellent standard and the speed of delivery was incredible. Ordered on Friday morning delivered the next day. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    04 Jan 20 Add public reply

  26. Great quality book. Excited to give it as a Christmas gift! – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    27 Nov 19 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    27 Nov 19 Add public reply

    • 9/10 – How satisfied were you with the quality of the item(s) you purchased?
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    24 Nov 19 Add public reply

  27. I've always had excellent service and would highly recommend – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    24 Nov 19 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    24 Nov 19 Add public reply

  28. Perfect book. Just as described. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    29 Oct 19 Add public reply

  29. A very fine album well done in your grading. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    28 Oct 19 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    28 Oct 19 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    27 Sep 19 Add public reply

  30. Shipped a boardgame to the USA. It was packaged like a tank and arrived without a scratch on the box. Thank You! – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    25 Aug 19 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    25 Aug 19 Add public reply

  31. Great packaging important for books, Thank You. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    16 Aug 19 Add public reply

  32. Perfect service, huge thanks, a special present for my sister, so grateful that you have helped make it special. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    14 Aug 19 Add public reply

    • 7/10 – How satisfied were you with the quality of the item(s) you purchased?
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    14 Aug 19 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    02 Aug 19 Add public reply

  33. Unfortunately the item arrived damaged and I was refunded my money. Thank you so much – Please feel free to comment further regarding your purchase

    • 7/10 – How satisfied were you with the quality of the item(s) you purchased?
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    29 Jul 19 Add public reply

    • Person’s avatar

      Cliff, I'm so sorry your item arrived damaged. I will ensure similar fragile items are sent with even more reinforced packaging in the future.

      Robert Evans –

  34. Great transaction and very reasonably priced. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    23 Jul 19 Add public reply

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