Books-And-Records.com reviews and feedback - independently hosted by CustomerSure

A fast and friendly transaction, highly recommended. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
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Clive Matcham – 16 Aug 24

The book was very carefully wrapped and dispatched promptly. Lovely book. I’m very happy with the service from this company. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
10/10 – How well did we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Vassa Nicolaou – 14 Aug 24

Extremely pleased with my purchase of vinyl recordings. The website description of the records was accurate, they were in excellent condition as described. Bob was also very helpful in sorting a delivery to suit me. Excellent service !! – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
10/10 – How well did we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

John Graham – 30 Mar 24

7/10 – How satisfied were you with the quality of the item(s) you purchased?
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Michael Squires – 23 Nov 23

Received delivery of book earlier today, all in excellent condition....thanks to being well packed. Much appreciated. What a pity your competitors do not do the same! I look forward with trading with you again. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
10/10 – How well did we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

john woodward – 01 Nov 23

Very very helpful, quick response and a very speedy delivery. Condition was amazing – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How would you rate the speed with which we fulfilled your order?
10/10 – How well did we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Paul Nelson – 28 Jul 23

Got my delivery super fast! Love the bag!! Perfect:) – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
10/10 – How well did we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Tia – 10 Jul 23

Robert quickly appreciated my interests and complied with my transfer requirements, then despatched the book free of charge. Most impressed. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
8/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
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Keith Piggott – 23 Jun 23

Incredibly prompt delivery, wonderfully packed item. Professional and friendly communication - all in all, excellent service! – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
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Barbara Rush – 01 Jun 23

Once again the vinyl LP,the customer service and delivery was excellent, just like buying from good established record shop – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
10/10 – How well did we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Giancarlo Ferrari -Lane – 16 May 23

Excellent service. Vinyl very very good as described. Speedy next day post with Royal Mail. Good packaging. Very happy, many thanks. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
10/10 – How well did we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Andrew Montgomery – 03 May 23

The best experience just like buying from a good record and book shop that have long gone now ,the record was in top condition and delivery spot on thanks Bob,see you soon giancarlo – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
10/10 – How well did we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Giancarlo Ferrari -Lane – 06 Apr 23

The record was in great condition once again the service and customer care is like buying from a unique book and record shop of days lost and gone for good – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
10/10 – How well did we communicate with you?
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Giancarlo Ferrari -Lane – 06 Apr 23

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
10/10 – How well did we communicate with you?
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R Romy – 25 Feb 23

Had a small problem as I am new to using the internet so I called Bob and he guided me to my purchase with ease , very reassuring a pleasure to speak to him , – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
10/10 – How well did we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Giancarlo Ferrari -Lane – 16 Feb 23

Great service. Record description was spot on. All good. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
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Guy Mitchell – 27 Jan 23

Thank you again! – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
8/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
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Eve – 24 Jan 23

Having bought classical LPs from Books & Records for several years now I can say that, while Bob's stock list may be relatively small, its quality is consistently high, as have been my purchases all of which have been accurately described and sensibly priced. Overall the service has been dependably excellent. Recommended. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
10/10 – How well did we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Robin – 27 Dec 22

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Brian Hinton MBE – 21 Dec 22

Very happy to find the last pristine book for my collection from this seller ☺️ – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
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10/10 – How likely is it that you would recommend us to a friend or colleague?

Linsey Maxwell – 08 Dec 22

Quick and friendly service, I highly recommend this seller. Book was exactly as described and we are most happy with it. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
10/10 – How well did we communicate with you?
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Pamela P – 05 Oct 22

10/10 – How satisfied were you with the quality of the item(s) you purchased?
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Rebekah – 16 Aug 22

Very pleasant surprise to find a poetry collection hardback book which was published in 1979. The book was as stated in excellent condition. Speedy ordering and delivery. Very impressed. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
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Julian – 23 Jul 22

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Jocelyn Croft – 26 Apr 22

Very good service, it was a nice hardback edition, in excellent condition and at a good price, the book was securely packaged and promptly despatched. I am a very happy customer. Thank you – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
9/10 – How easy was it to find what you were looking for in our store?
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Scott – 21 Apr 22

Amazing quality vinyl, really good price, would recommend this business to anyone who is considering buying! – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
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Caitlin – 24 Feb 22

Quality was good and delivery quick – Please feel free to comment further regarding your purchase

8/10 – How satisfied were you with the quality of the item(s) you purchased?
6/10 – How easy was it to find what you were looking for in our store?
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Drew – 16 Feb 22

First order with this seller, and super impressed! A beautiful book at a reasonable price, exactly as described and delivered safely and swiftly. Communication was of an exceptionally high standard. Thank you Bob, I am a very happy customer and heartily recommend your shop! – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
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Linda – 15 Feb 22

Quick dispatch and delivery, excellent quality and packaging - would recommend to anyone. Thank you Bob! – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
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Carrie – 20 Jan 22

Service was first class. Purchase arrived well packaged and in good order – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
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Geoff Bradley – 16 Nov 21

Excellent Service Throughout. A+++ – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
10/10 – How well did we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Joe Jon-knight – 28 Oct 21

I've bought a number of second hand classical LPs online from Bob over the last 2 or 3 years. All the LPs have been consistently accurately described, well-priced, in lovely condition, and been despatched promptly. I particularly value Bob's use of Royal Mail's tracking service which takes out the guesswork of knowing when to expect the arrival of packages. Thank you for an excellent and reliable service. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
10/10 – How well did we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Rob – 18 Oct 21

Order was promptly packed and despatched almost immediately and received two days later as expected from the 2nd class postage I opted for. Condition of LP was as described which was good considering the age of the product. Also, I believe, reasonably priced. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
10/10 – How well did we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Stuart – 10 Sep 21

Excellent service. The book arrived quickly and the store owner communicated with me throughout the process. I'd highly recommend this company. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
10/10 – How well did we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Vara – 07 Sep 21

Purchasing from this copany has been an absolute pleasure. My questions were answered very promptly. Communication was excellent and the speed of delivery superb. The book arrived in excellent condition. Could not be more pleased. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
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Peter Barnard – 03 Sep 21

A class act from start to finish. My sincere thanks for your customer focused approach and efficiency. Would not hesitate to recommend you to friends. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
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stephen – 06 Jul 21

Lovely books and very fast dispatch! – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
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Sam W – 02 Jul 21

For an old, slightly battered, modestly priced book, the packaging was brilliant! – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
10/10 – How well did we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

George Nicholls – 30 Jun 21

Very promptly shipped, well packaged and arrived in perfect condition. Thanks Bob! – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
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Seb – 19 Jun 21

10/10 – How satisfied were you with the quality of the item(s) you purchased?
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Clive Gerring – 08 May 21

Excellent all round - definitely now on my list of suppliers to check when I'm searching for a book – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
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Ray – 29 Apr 21

Very professional service, thank you! – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
10/10 – How well did we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Kevan Timms – 28 Apr 21

Lovely, individual service. Very happy to have shopped with you. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
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Simon – 27 Apr 21

9/10 – How satisfied were you with the quality of the item(s) you purchased?
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Antoine – 24 Apr 21

Excellent service and communication. Delighted to find this website. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
7/10 – How easy was it to find what you were looking for in our store?
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Stewart – 14 Apr 21

Very prompt service. The hand written note included in my parcel was a lovely gesture. Will definitely order from again. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
10/10 – How well did we communicate with you?
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L Beattie – 07 Mar 21

Excellent speedy service as usual. Always something of interest to catch the eye & buy! – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
10/10 – How well did we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Neil Burnett – 23 Feb 21

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Katerina – 16 Feb 21

Delighted to get my delivery. I couldn't source this vinyl anywhere else. Also got a lovely personalized message from Bob. Made my day! Will definitely use again. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
10/10 – How well did we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Aileen McCarthy – 27 Jan 21

I appreciated both the accuracy of the description of the book and the sturdiness of the packaging, I've been let down in both areas from other sellers over the years. Thanks again. Richard. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
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10/10 – How likely is it that you would recommend us to a friend or colleague?

Richard Hill – 19 Jan 21

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