Books-And-Records.com Reviews

Based on 232 reviews and 231 ratings our customers rate us 9.8/10.

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    12 May 17 Add public reply

  1. Album as described, well packaged, prompt delivery. Many Thanks – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    05 May 17 Add public reply

    • 9/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
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    16 Mar 17 Add public reply

    • 9/10 – How satisfied were you with the quality of the item(s) you purchased?
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    26 Feb 17 Add public reply

  2. Excellent !!! – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    17 Feb 17 Add public reply

  3. I used the £30 voucher I won in the contest for these my latest purchases - thank you very much Books & Records! I also very much appreciate you covering the postage as part of the win. – Please feel free to comment further regarding your purchase

    • 9/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 7/10 – How easy was it to find what you were looking for in our store?
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    16 Feb 17 Add public reply

  4. Dear Robert We would like to say Thank you so much for the prompt service in which the book we ordered was delivered and the little cheerio on the invoice that maid Bills day. To all at Books & Records hope 2017 is happy and prosperous . Regards Bill and Robyn Anderson Baddaginnie Australia – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    05 Feb 17 Add public reply

  5. Landed on this store by accident but I'm glad I found it. Excellent customer service! – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
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    02 Feb 17 Add public reply

  6. My aunt loved the book. I paid $40US elsewhere for the same product and they sent me a copy without an autograph and it was softcover instead of hardcover. Bob left a personal message in the packaging. I would recommend your business to anyone and everyone! – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
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    02 Feb 17 Add public reply

  7. Excellent service. I had made an error in typing my email address but Bob made sure to communicate with me. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
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    08 Jan 17 Add public reply

  8. very good service - the book was in very good condition, and arrived quickly – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    08 Jan 17 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
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    29 Dec 16 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
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    27 Dec 16 Add public reply

  9. An absolute please to deal with and so helpful. Nothing too much bother. Would highly recommend. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 9/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
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    23 Dec 16 Add public reply

  10. Bob was fantastic. We has some issues with the courier service (not Bob's fault at all) and he sorted everything out really quickly and kept me informed throughout. Fantasic service, thank you! – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
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    21 Dec 16 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
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    02 Dec 16 Add public reply

  11. Fantastic communication and service extremely pleased – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    01 Dec 16 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
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    30 Nov 16 Add public reply

  12. The book arrived in good order thank you. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
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    12 Nov 16 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    12 Nov 16 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
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    25 Oct 16 Add public reply

  13. Ordered through Amazon. Trouble free fast service with e mails to keep me informed of progress. Would use again without and hestiation. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 5/10 – How easy was it to find what you were looking for in our store?
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    13 Oct 16 Add public reply

  14. I would like to thank Rob for his prompt & personal help when i needed it. So delighted to receive this kind of service. Well done. I'm from South Africa & will recomment your store to everyone. One thing that was so special was the handmade card that came with the very well packed book. Thank you so so much 😊😊😊 – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    25 Aug 16 Add public reply

  15. The book was wonderful and signed, on top of a quality service. I certainly will shop wih you in future. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    25 Aug 16 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    24 Aug 16 Add public reply

  16. Excellent caring service. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    24 Aug 16 Add public reply

  17. The album was in better condition that I expected. It was delivered in well packaged cardboard and really quickly. Wouldn't hesitate to recommend. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    20 Jun 16 Add public reply

  18. The item I purchased was even better than described. The album set was in near mint condition. Its price was very competitive. The turn around time from my ordering the LP to its delivery at my door (the.U.K. to Michigan) was seven days. Packaging was safe and secure. I was very impressed and eager to order more music and other items from Books-and-Records. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    02 Jun 16 Add public reply

  19. Much like dealing with an old-world book shop... albeit 'on-line'! – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    23 May 16 Add public reply

  20. Brilliant service and will definitely use you again. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    23 May 16 Add public reply

  21. Really pleased with your service and would happily use you again. In fact I am trying to locate a folio copy of Nana by Emile Zola probably early 70s....can you help? – Please feel free to comment further regarding your purchase

    21 May 16 Add public reply

  22. Really pleased with your service and would happily use you again. In fact I am trying to locate a folio copy of Nana by Emile Zola probably early 70s....can you help? – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    21 May 16 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    10 May 16 Add public reply

  23. Really good book sold by an equally good seller/supplier. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    09 May 16 Add public reply

  24. The album I bought was perfect. Flawless. Couldn't be more pleased – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    27 Apr 16 Add public reply

  25. Items appear conservatively graded – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    09 Apr 16 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    09 Apr 16 Add public reply

  26. very pleased with my purchase also price I do search many sites for the right price being a pensioner I have to watch what I spend many sites would cost me a lot more money than yours – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    07 Apr 16 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    30 Mar 16 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    29 Mar 16 Add public reply

    • 9/10 – How satisfied were you with the quality of the item(s) you purchased?
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    15 Mar 16 Add public reply

  27. Very prompt and courteous. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    07 Mar 16 Add public reply

  28. Delighted with the book and the customer service. Have already recommended the shop to my Mum! – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    07 Mar 16 Add public reply

  29. THANK YOU , I WILL BUY FROM YOU AGAIN! – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    18 Feb 16 Add public reply

  30. Quick service and every good customer communication also very well packed – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    12 Feb 16 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 9/10 – How easy was it to find what you were looking for in our store?
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    26 Jan 16 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    12 Jan 16 Add public reply

  31. Thank you! – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    01 Jan 16 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    01 Jan 16 Add public reply

  32. Signed book as described, fast delivery. Brilliant, would definitely recommend. Thanks you. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    25 Dec 15 Add public reply

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