Books-And-Records.com Reviews

Based on 199 reviews and 198 ratings our customers rate us 9.8/10.

  1. Very pleased with the service and quick and efficient delivery -thank you – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    10 Feb 15 Add public reply

  2. Bob was a nice guy. Quick and responsive – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    07 Feb 15 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    13 Jan 15 Add public reply

  3. Excellent service all round. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    13 Jan 15 Add public reply

  4. Pleasure to do business with you and will happily return back to you for any further requirements. Thank you for your help and assistance. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    05 Jan 15 Add public reply

  5. Great service, found the book I wanted at the right price A1 plussssssssssss – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    18 Dec 14 Add public reply

  6. A fast, efficient service for an out of print book. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    18 Dec 14 Add public reply

  7. Super quick delivery and very well packaged - Thank you :-) – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    14 Dec 14 Add public reply

  8. Initially I sent a scathing report I ordered the book on 24/11 and it arrive late morning of 29/11/14 five whole days. I checked the postal date it was 24/11 and !st class. I therefore would like to put the record straight Robert Evans was badly let down by Royal Mail and put his reputation at risk through no fault of his own. The book on arrival was in pristine condition and carefully packed am a very happy customer. Graham Osborne – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    04 Dec 14 Add public reply

  9. I extremely happy with overall experience. I also like like the small hand written note with the LPs. It shows the care and personal touch. Would love to do business again. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    28 Nov 14 Add public reply

    • 8/10 – How satisfied were you with the quality of the item(s) you purchased?
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    26 Nov 14 Add public reply

  10. As a returning customer I'm more than glad to see that Books & Records maintains the highest level of service even when shipping abroad. Excellent communication, super fast delivery and amazing books... – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    21 Nov 14 Add public reply

  11. Items purchased were in very good condition, and completely undamaged. – Please feel free to comment further regarding your purchase

    • 9/10 – How satisfied were you with the quality of the item(s) you purchased?
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    19 Nov 14 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    17 Nov 14 Add public reply

  12. Great service and product will use again – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 9/10 – How easy was it to find what you were looking for in our store?
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    14 Nov 14 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    10 Nov 14 Add public reply

  13. Wonderful service! Books very well packed and arrived undamaged.Emails from Bob and tracking of the parcel were most appreciated – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    07 Nov 14 Add public reply

  14. Extremely happy with my purchase. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    06 Nov 14 Add public reply

  15. Site was easy to use - sorting the list of items eg by A-Z order, is ok, would be nice if you could sort by A-Z of author as well, rather than just book titles. Search function is good, as is the descriptions and pictures of the books. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    31 Oct 14 Add public reply

    • Person’s avatar

      --
      Many thanks for your valued custom and feedback, Christine.

      I am always looking at ways to improve the site. At present an author/composer/musician search should bring up all associated items, and likewise a book/album title.

      Bob

      Robert Evans –

  16. Extremely happy with my purchase and with the customer service. Many thanks to Bob for getting back to me the same day when I messed up my order & for sorting it out for me. Kind regards from Jacqui in Western Australia – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    21 Oct 14 Add public reply

  17. Gradings of the LPs were honest. That was a big plus for me as a buyer! – Please feel free to comment further regarding your purchase

    • 9/10 – How satisfied were you with the quality of the item(s) you purchased?
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    13 Oct 14 Add public reply

  18. Can't fault the service I received – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    08 Oct 14 Add public reply

  19. In addition to the book being in very good condition, it was well packaged and arrived in good time, – Please feel free to comment further regarding your purchase

    • 9/10 – How satisfied were you with the quality of the item(s) you purchased?
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    03 Oct 14 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    03 Oct 14 Add public reply

  20. Thank you very much. The record is in excellent condition and i am very happy that i could order it from you. Best wishes, ronald. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    09 Sep 14 Add public reply

  21. Very happy with the service. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    09 Sep 14 Add public reply

  22. Very pleased with careful packaging and accurate description of physical condition of a second hand book. Prompt communication and delivery, thanks. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    08 Sep 14 Add public reply

  23. Excellent service. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    26 Aug 14 Add public reply

  24. I placed the order around 9.30am on Wednesday with 2nd class postage, and it arrived on Thursday morning - impressive. I was also prompted to take a 10% discount for this my first order with Books & Records which I was very pleased to accept. Overall, I'm very pleased with the excellent service I have received and will certainly use the site again. – Please feel free to comment further regarding your purchase

    • 9/10 – How satisfied were you with the quality of the item(s) you purchased?
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    15 Aug 14 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    30 Jul 14 Add public reply

  25. Top service - exactly what I wanted. Would be interested in an un-dedicated signed copy of spilling the beans as well if one comes available. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    23 Jul 14 Add public reply

    • 9/10 – How satisfied were you with the quality of the item(s) you purchased?
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    15 Jul 14 Add public reply

  26. Brilliant fast service – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    11 Jul 14 Add public reply

  27. Very smooth and good purchase. Wish postage could be cheaper, but understandable because from overseas, and it IS a hardcover book. – Please feel free to comment further regarding your purchase

    • 9/10 – How satisfied were you with the quality of the item(s) you purchased?
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    02 Jul 14 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    30 Jun 14 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    25 Jun 14 Add public reply

  28. Impressed with courtesy and attention to detail. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    19 Jun 14 Add public reply

  29. Here I found a 12" vinyl record in excellent condition which could not be found for a long time in other stores, including on eBay (Depeche Mode - Enjoy the Silence (L12BONG18)). Very well communicate, fast shipping, careful packing. Item exactly matches the description. Very pleasant service, highly recommended. I'm completely satisfied. By the way, I think I was the first buyer from Russian Federation at this store. Many thanks and best wishes from Russia! Sorry for my English... – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    08 Jun 14 Add public reply

  30. Excellent service. Item arrived promptly and was very well packaged. Thank you! – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    31 May 14 Add public reply

  31. I had originally ordered this book from Amazon in December 2013 but they have been unable to supply it. I then Googled the book title and came up with your company. The book was ordered on 27th May and arrived 29th May. Thank you and well done for a quick and efficient service. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    29 May 14 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    28 May 14 Add public reply

  32. I'm satisfied with the LP and your service. Thank you very much. But my friends are not good at English. So I can't recommend you to my friends. But if there is a chance, I'll recommend you to my friends. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    13 May 14 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    12 May 14 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    11 May 14 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    08 May 14 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    08 May 14 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    29 Apr 14 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    28 Apr 14 Add public reply

    • 7/10 – How satisfied were you with the quality of the item(s) you purchased?
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    28 Apr 14 Add public reply

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