Books-And-Records.com reviews and feedback - independently hosted by CustomerSure

I found your website difficult. I spent over half an hour trying to place my order. It doesn't seem to like Kaspersky antivirus. I tried different browsers to no avail. The only way I could get it to work was to tell Kaspersky not to run on your site and also use in-private browsing. – Please feel free to comment further regarding your purchase

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Martin White – 26 Jun 18

I have now moved to an entirely different platform so the issues you mentioned should now all be resolved. Thank you very much for bringing them to my attention.

Robert Evans – 04 Nov 18

Exemplary service. Buy with confidence. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
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10/10 – How likely is it that you would recommend us to a friend or colleague?

Gus – 08 Mar 18

Very pleased with the level of service. Actually received a phone call confirming despatch. Thanks very much ch – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
10/10 – How well did we communicate with you?
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S WILLIAMS – 16 Feb 18

The service was great. However, there should have been a mention that the gold lettering on the spines of the books was coming off. So more communication about the condition. All else was fine. – Please feel free to comment further regarding your purchase

8/10 – How satisfied were you with the quality of the item(s) you purchased?
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Michele – 15 Feb 18

Good value for money as well – Please feel free to comment further regarding your purchase

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John – 09 Feb 18

All vinyl records are as discribed,and received in NM condition. Very pleased with the service. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
8/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
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David Moore – 10 Dec 17

First class service and and excellent almost "bomb-proof" packaging of the ordered books. Will certainly shop here again... – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
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Adam – 07 Dec 17

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Allison Pollard – 29 Oct 17

Thanks, it's just right. – Please feel free to comment further regarding your purchase

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Daniel – 22 Oct 17

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Jim – 18 Oct 17

Brilliant! – Please feel free to comment further regarding your purchase

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Roger – 22 Sep 17

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Mayukh – 19 Sep 17

very good condition, and very good price. Captain Wheeler's memoir was very interestimg – Please feel free to comment further regarding your purchase

9/10 – How satisfied were you with the quality of the item(s) you purchased?
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robert – 17 Sep 17

Excellent book, excellent range, excellent service. Will use again and recommend to friends. – Please feel free to comment further regarding your purchase

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Tricia – 04 Sep 17

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Thomas Schwarz – 21 Jul 17

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Justin – 27 Jun 17

Excellent ransaction, quick delivery. Many thanks. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
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Simon Bidwell – 10 Jun 17

I almost felt guilty giving you all 10's as it looked as if I was completing by habit and not by evaluation. But you genuinely deserve my marking--Regards David Hampson – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
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David J Hampson – 26 May 17

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Sigurd – 12 May 17

Album as described, well packaged, prompt delivery. Many Thanks – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
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Mike S – 05 May 17

9/10 – How satisfied were you with the quality of the item(s) you purchased?
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Richard L – 16 Mar 17

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Plumptongreening – 26 Feb 17

Excellent !!! – Please feel free to comment further regarding your purchase

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DANDOIS – 17 Feb 17

I used the £30 voucher I won in the contest for these my latest purchases - thank you very much Books & Records! I also very much appreciate you covering the postage as part of the win. – Please feel free to comment further regarding your purchase

9/10 – How satisfied were you with the quality of the item(s) you purchased?
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Paul – 16 Feb 17

Dear Robert We would like to say Thank you so much for the prompt service in which the book we ordered was delivered and the little cheerio on the invoice that maid Bills day. To all at Books & Records hope 2017 is happy and prosperous . Regards Bill and Robyn Anderson Baddaginnie Australia – Please feel free to comment further regarding your purchase

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Bill Anderson – 05 Feb 17

Landed on this store by accident but I'm glad I found it. Excellent customer service! – Please feel free to comment further regarding your purchase

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Patricia Gosling Barnes – 02 Feb 17

My aunt loved the book. I paid $40US elsewhere for the same product and they sent me a copy without an autograph and it was softcover instead of hardcover. Bob left a personal message in the packaging. I would recommend your business to anyone and everyone! – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
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John – 02 Feb 17

Excellent service. I had made an error in typing my email address but Bob made sure to communicate with me. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
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Fiona M – 08 Jan 17

very good service - the book was in very good condition, and arrived quickly – Please feel free to comment further regarding your purchase

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andrew mason – 08 Jan 17

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KB – 29 Dec 16

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Mrs Alison Fullick – 27 Dec 16

An absolute please to deal with and so helpful. Nothing too much bother. Would highly recommend. – Please feel free to comment further regarding your purchase

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Stephen Bickerstaff – 23 Dec 16

Bob was fantastic. We has some issues with the courier service (not Bob's fault at all) and he sorted everything out really quickly and kept me informed throughout. Fantasic service, thank you! – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
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Rebecca Herrod – 21 Dec 16

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Ray – 02 Dec 16

Fantastic communication and service extremely pleased – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
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Zoe – 01 Dec 16

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Nigel Yapp – 30 Nov 16

The book arrived in good order thank you. – Please feel free to comment further regarding your purchase

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Tony Knight – 12 Nov 16

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Mike – 12 Nov 16

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Teresa – 25 Oct 16

Ordered through Amazon. Trouble free fast service with e mails to keep me informed of progress. Would use again without and hestiation. – Please feel free to comment further regarding your purchase

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Peter – 13 Oct 16

I would like to thank Rob for his prompt & personal help when i needed it. So delighted to receive this kind of service. Well done. I'm from South Africa & will recomment your store to everyone. One thing that was so special was the handmade card that came with the very well packed book. Thank you so so much 😊😊😊 – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
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Anita Labuschagne – 25 Aug 16

The book was wonderful and signed, on top of a quality service. I certainly will shop wih you in future. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
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les bradley – 25 Aug 16

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Gordon Swift – 24 Aug 16

Excellent caring service. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
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John Landau – 24 Aug 16

The album was in better condition that I expected. It was delivered in well packaged cardboard and really quickly. Wouldn't hesitate to recommend. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
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Jim – 20 Jun 16

The item I purchased was even better than described. The album set was in near mint condition. Its price was very competitive. The turn around time from my ordering the LP to its delivery at my door (the.U.K. to Michigan) was seven days. Packaging was safe and secure. I was very impressed and eager to order more music and other items from Books-and-Records. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
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Colby – 02 Jun 16

Much like dealing with an old-world book shop... albeit 'on-line'! – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
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Michael – 23 May 16

Brilliant service and will definitely use you again. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
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Tess mearns – 23 May 16

Really pleased with your service and would happily use you again. In fact I am trying to locate a folio copy of Nana by Emile Zola probably early 70s....can you help? – Please feel free to comment further regarding your purchase

Tess Mearns – 21 May 16

Really pleased with your service and would happily use you again. In fact I am trying to locate a folio copy of Nana by Emile Zola probably early 70s....can you help? – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
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Tess Mearns – 21 May 16

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