Books-And-Records.com Reviews

Based on 199 reviews and 198 ratings our customers rate us 9.8/10.

  1. Exemplary service. Buy with confidence. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    08 Mar 18 Add public reply

  2. Very pleased with the level of service. Actually received a phone call confirming despatch. Thanks very much ch – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    16 Feb 18 Add public reply

  3. The service was great. However, there should have been a mention that the gold lettering on the spines of the books was coming off. So more communication about the condition. All else was fine. – Please feel free to comment further regarding your purchase

    • 8/10 – How satisfied were you with the quality of the item(s) you purchased?
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    15 Feb 18 Add public reply

  4. Good value for money as well – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    09 Feb 18 Add public reply

  5. All vinyl records are as discribed,and received in NM condition. Very pleased with the service. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    10 Dec 17 Add public reply

  6. First class service and and excellent almost "bomb-proof" packaging of the ordered books. Will certainly shop here again... – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    07 Dec 17 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    29 Oct 17 Add public reply

  7. Thanks, it's just right. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    22 Oct 17 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    18 Oct 17 Add public reply

  8. Brilliant! – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    22 Sep 17 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    19 Sep 17 Add public reply

  9. very good condition, and very good price. Captain Wheeler's memoir was very interestimg – Please feel free to comment further regarding your purchase

    • 9/10 – How satisfied were you with the quality of the item(s) you purchased?
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    17 Sep 17 Add public reply

  10. Excellent book, excellent range, excellent service. Will use again and recommend to friends. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    04 Sep 17 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    21 Jul 17 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    27 Jun 17 Add public reply

  11. Excellent ransaction, quick delivery. Many thanks. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    10 Jun 17 Add public reply

  12. I almost felt guilty giving you all 10's as it looked as if I was completing by habit and not by evaluation. But you genuinely deserve my marking--Regards David Hampson – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    26 May 17 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    12 May 17 Add public reply

  13. Album as described, well packaged, prompt delivery. Many Thanks – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    05 May 17 Add public reply

    • 9/10 – How satisfied were you with the quality of the item(s) you purchased?
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    16 Mar 17 Add public reply

    • 9/10 – How satisfied were you with the quality of the item(s) you purchased?
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    26 Feb 17 Add public reply

  14. Excellent !!! – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    17 Feb 17 Add public reply

  15. I used the £30 voucher I won in the contest for these my latest purchases - thank you very much Books & Records! I also very much appreciate you covering the postage as part of the win. – Please feel free to comment further regarding your purchase

    • 9/10 – How satisfied were you with the quality of the item(s) you purchased?
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    16 Feb 17 Add public reply

  16. Dear Robert We would like to say Thank you so much for the prompt service in which the book we ordered was delivered and the little cheerio on the invoice that maid Bills day. To all at Books & Records hope 2017 is happy and prosperous . Regards Bill and Robyn Anderson Baddaginnie Australia – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    05 Feb 17 Add public reply

  17. Landed on this store by accident but I'm glad I found it. Excellent customer service! – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    02 Feb 17 Add public reply

  18. My aunt loved the book. I paid $40US elsewhere for the same product and they sent me a copy without an autograph and it was softcover instead of hardcover. Bob left a personal message in the packaging. I would recommend your business to anyone and everyone! – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    02 Feb 17 Add public reply

  19. Excellent service. I had made an error in typing my email address but Bob made sure to communicate with me. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    08 Jan 17 Add public reply

  20. very good service - the book was in very good condition, and arrived quickly – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    08 Jan 17 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    29 Dec 16 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    27 Dec 16 Add public reply

  21. An absolute please to deal with and so helpful. Nothing too much bother. Would highly recommend. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    23 Dec 16 Add public reply

  22. Bob was fantastic. We has some issues with the courier service (not Bob's fault at all) and he sorted everything out really quickly and kept me informed throughout. Fantasic service, thank you! – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    21 Dec 16 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    02 Dec 16 Add public reply

  23. Fantastic communication and service extremely pleased – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    01 Dec 16 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    30 Nov 16 Add public reply

  24. The book arrived in good order thank you. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    12 Nov 16 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    12 Nov 16 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    25 Oct 16 Add public reply

  25. Ordered through Amazon. Trouble free fast service with e mails to keep me informed of progress. Would use again without and hestiation. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    13 Oct 16 Add public reply

  26. I would like to thank Rob for his prompt & personal help when i needed it. So delighted to receive this kind of service. Well done. I'm from South Africa & will recomment your store to everyone. One thing that was so special was the handmade card that came with the very well packed book. Thank you so so much 😊😊😊 – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    25 Aug 16 Add public reply

  27. The book was wonderful and signed, on top of a quality service. I certainly will shop wih you in future. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    25 Aug 16 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    24 Aug 16 Add public reply

  28. Excellent caring service. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    24 Aug 16 Add public reply

  29. The album was in better condition that I expected. It was delivered in well packaged cardboard and really quickly. Wouldn't hesitate to recommend. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    20 Jun 16 Add public reply

  30. The item I purchased was even better than described. The album set was in near mint condition. Its price was very competitive. The turn around time from my ordering the LP to its delivery at my door (the.U.K. to Michigan) was seven days. Packaging was safe and secure. I was very impressed and eager to order more music and other items from Books-and-Records. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    02 Jun 16 Add public reply

  31. Much like dealing with an old-world book shop... albeit 'on-line'! – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    23 May 16 Add public reply

  32. Brilliant service and will definitely use you again. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    23 May 16 Add public reply

  33. Really pleased with your service and would happily use you again. In fact I am trying to locate a folio copy of Nana by Emile Zola probably early 70s....can you help? – Please feel free to comment further regarding your purchase

    21 May 16 Add public reply

  34. Really pleased with your service and would happily use you again. In fact I am trying to locate a folio copy of Nana by Emile Zola probably early 70s....can you help? – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    21 May 16 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
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    10 May 16 Add public reply

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