Books-And-Records.com reviews and feedback - independently hosted by CustomerSure

A very interesting book which I never knew existed until recently. It was packed well and in very good condition – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
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Anita Allen – 18 Dec 20

Appreciated the warm welcome & look forward to more purchases in the future. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
10/10 – How well did we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Neil Burnett – 03 Dec 20

Great communication and packaging of the book. Very happy with the service. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
10/10 – How well did we communicate with you?
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Courtney – 11 Nov 20

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arnt – 08 Nov 20

My husband had this Vinyl Album when I met him aged 17, a wee while ago as now both nearly 50. We do have the album digitally but I thought he'd appreciate the old original version as a wee gift to cheer him up in the current climate. I searched online for a while and came across this one, great price, good info and friendly communication. A treasured place to find online :) – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
10/10 – How well did we communicate with you?
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Jo Maxwell – 08 Nov 20

Thanks for the super fast service – Please feel free to comment further regarding your purchase

8/10 – How satisfied were you with the quality of the item(s) you purchased?
9/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
10/10 – How well did we communicate with you?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Iain McQueen – 19 Oct 20

Highly professional service. Book exactly as described and extremely well packaged, and arrived quickly. Very happy to purchase again from this seller. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
10/10 – How well did we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

R McGregor – 06 Oct 20

Quick service with great communication. – Please feel free to comment further regarding your purchase

8/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
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Tam – 05 Oct 20

Perfect condition book at a very good price, an excellent seller. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
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Stephen Muirhead – 07 Sep 20

Excellent service and prompt delivery. Really pleased with order & wouldn't hesitate to recommend. I will be making future orders. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
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Michael Chesworth – 16 Aug 20

As always, extremely pleased with Bob’s service and expertise – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
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Robrecht Ghesquiere – 11 Aug 20

The autographed books I ordered were exquisite. The Beethoven albums were in excellent conditions. I anxiously look forward to doing continued patronage with Bob's Books and Records Store! – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
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Colby – 10 Aug 20

Excellent and Efficient service. Very quick delivery. First class product wrapped properly and securely so as not to get damaged in transit. I would highly recommend this seller and I am highly likely to revisit site purchase to from it again. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
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Michael Robinson – 06 Aug 20

The condition of the book matched the exact description of it by the company. This demonstrates integrity and honesty. I will use this company in future to find rare books – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
7/10 – How easy was it to find what you were looking for in our store?
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James Cathal duggan – 28 Jul 20

10/10 – How satisfied were you with the quality of the item(s) you purchased?
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Caroline Ryan – 27 Jul 20

The stated book was even better than described delivery was earlier than first stated. I just want to say I was very pleased with the product and service I received I will be using Books and Records again – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
10/10 – How well did we communicate with you?
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Frank Slack – 23 Jul 20

Item arrived exactly as described very fast and very well packed. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
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Mel Smith – 07 Jul 20

Great quality used book. Fully matched description. Excellent communication and very speedy dispatch. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
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10/10 – How likely is it that you would recommend us to a friend or colleague?

Andrew Jones – 11 Jun 20

Fantastic service from start to finish. Order arrived promptly. We were kept updated with processing. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
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Connor Delbridge-Card – 03 Jun 20

I purchased a Gerry Rafferty LP and I must say I am very satisfied. From the speed of delivery, the quality of the packaging (LP totally protected) to the quality of the Vinyl LP itself. It is pristine!! – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
10/10 – How well did we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Robert – 26 May 20

I put a 10 for "How easy was it to find what you were looking for in our store? " cos I used Abe to find the book i was looking for. As for finding something specifically within the the seller's inventory I know not but guessing it must function in the same fashion so would expect to be able to find the books I was looking for with the same ease. It was a very smooth process the item arrived as described (shrink wrapped in a cradboard box undamageed) and given it was a limited issue of 300 copies was very fortunate to find one in mnt condition at published price. Very happy and glas to have supported an independent bookseller. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
10/10 – How well did we communicate with you?
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Simon Jones – 20 May 20

Books were in far better condition than I expected. Thank you – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
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William Rego – 14 May 20

Excellent, friendly service. Book in excellent condition. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
9/10 – How would you rate the speed with which we fulfilled your order?
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A.L. – 11 May 20

Hope to do further business – Please feel free to comment further regarding your purchase

8/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
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Judith Davey – 02 May 20

GReat! – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
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Judith Davey – 02 May 20

Thanks Bob for initially your quick response to my order. I’m Really pleased with the book, it was well packaged and in better condition than I thought; it looks practically new apart from the slightest yellowing at the top edge which I quite like. The delivery was speedy too, arriving on the third day of ordering. Liked your personal note too, it gave it a personal touch which is appreciated. One query though, I wonder if these signed copy books i buy of Anne Tyler - as I have the ‘clock Dance ‘ too of the same publisher- are the actual hand written signatures or if they are printed on, as they are signed in black , its hard to tell. I think they must be printed as I know publishers do this. Anyway, I'm aiming to collect all her best signed books , in particular’Dinner at the Homesick Restaurant’ , ‘Breathing Lessons’ and ‘Saint Maybe’. Either by her English or American first print publishers. So maybe you can let me know if any pass through your hands. Anyway, I’m very pleased with this order and condition of the book. Thanks Bob!! Warmly, Mike – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
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Mike Davies – 01 May 20

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Ryan LeMaire – 29 Apr 20

Lovely signed tracey beaker book, as described, I'm sure my daughter will love it. Good communication from start to finish. Even a hand written that you note. Big companies could learn from these guys! – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
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Jackie Stone – 26 Apr 20

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Gary Brankin – 18 Apr 20

Very well packaged. This ensured the books arrived in top condition – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
9/10 – How easy was it to find what you were looking for in our store?
9/10 – How would you rate the speed with which we fulfilled your order?
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Richard McWilliam – 15 Apr 20

9/10 – How satisfied were you with the quality of the item(s) you purchased?
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Max – 30 Mar 20

Very pleased with the whole transaction. The books, the bookseller - ALL VERY GOOD! – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
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Ann Winfield – 13 Mar 20

Book in fine condition. Very good price. Spot on communication and trouble-free delivery.I'm very pleased , and thanks. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
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Thomas – 05 Mar 20

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Simon – 04 Mar 20

Found exactly the books I wanted for a great price. Shipping was quick and very fair for 6 books. Will be back. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
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Robert – 03 Mar 20

Very pleased with my purchase. Beautifully packaged and arrived very quickly. Good communication by the owner who obviously takes great pride in his business regarding his customers. I would highly recommend to my friends and family. Thank you. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
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Angela – 03 Mar 20

8/10 – How satisfied were you with the quality of the item(s) you purchased?
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Jon – 03 Mar 20

Good quality great service. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
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Colin – 03 Mar 20

Books in very good condition, very prompt delivery, and very well packaged. Thanks. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
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John – 13 Feb 20

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Dave Webb – 12 Feb 20

Book as described, well packaged and prompt service. Many thanks. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
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Phil – 31 Jan 20

The book was in good condition (one slight tear in the dust jacket) and delivery very prompt. Thank you. – Please feel free to comment further regarding your purchase

9/10 – How satisfied were you with the quality of the item(s) you purchased?
8/10 – How easy was it to find what you were looking for in our store?
9/10 – How would you rate the speed with which we fulfilled your order?
8/10 – How well did we communicate with you?
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Victoria – 27 Jan 20

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Felicity – 27 Jan 20

First time ordered from your online store. Everything was painless and good communication to expect when the item would be delivered, which was fast! – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
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Chris – 27 Jan 20

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Graham – 27 Jan 20

The package was well packed and it arrived safely. I would recommend you to my friends because you were very helpful – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
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10/10 – How would you rate the speed with which we fulfilled your order?
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Paul – 15 Jan 20

Great book, carefully wrapped, arrived in superb condition and in good time. Many thanks! – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
10/10 – How easy was it to find what you were looking for in our store?
10/10 – How would you rate the speed with which we fulfilled your order?
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Brian S. – 04 Jan 20

A top quality & excellent service! Item was very well packaged and in great condition considering it was published 15 years ago..I would highly recommend Bobs Records & Books to anyone. – Please feel free to comment further regarding your purchase

9/10 – How satisfied were you with the quality of the item(s) you purchased?
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Gary Mason – 04 Jan 20

I found the customer service to be of an excellent standard and the speed of delivery was incredible. Ordered on Friday morning delivered the next day. – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
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Craig Hogan – 04 Jan 20

Great quality book. Excited to give it as a Christmas gift! – Please feel free to comment further regarding your purchase

10/10 – How satisfied were you with the quality of the item(s) you purchased?
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E. M – 27 Nov 19

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Based on 298 reviews and 297 ratings our customers rate us 9.8/10.

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