Books-And-Records.com Reviews

Based on 237 reviews and 236 ratings our customers rate us 9.8/10.

  1. Items purchased were in very good condition, and completely undamaged. – Please feel free to comment further regarding your purchase

    • 9/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    19 Nov 14 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 8/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    17 Nov 14 Add public reply

  2. Great service and product will use again – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 9/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    14 Nov 14 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    10 Nov 14 Add public reply

  3. Wonderful service! Books very well packed and arrived undamaged.Emails from Bob and tracking of the parcel were most appreciated – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    07 Nov 14 Add public reply

  4. Extremely happy with my purchase. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    06 Nov 14 Add public reply

  5. Site was easy to use - sorting the list of items eg by A-Z order, is ok, would be nice if you could sort by A-Z of author as well, rather than just book titles. Search function is good, as is the descriptions and pictures of the books. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 7/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 9/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    31 Oct 14 Add public reply

    • Person’s avatar

      --
      Many thanks for your valued custom and feedback, Christine.

      I am always looking at ways to improve the site. At present an author/composer/musician search should bring up all associated items, and likewise a book/album title.

      Bob

      Robert Evans –

  6. Extremely happy with my purchase and with the customer service. Many thanks to Bob for getting back to me the same day when I messed up my order & for sorting it out for me. Kind regards from Jacqui in Western Australia – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    21 Oct 14 Add public reply

  7. Gradings of the LPs were honest. That was a big plus for me as a buyer! – Please feel free to comment further regarding your purchase

    • 9/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 8/10 – How easy was it to find what you were looking for in our store?
    • 8/10 – How would you rate the speed with which we fulfilled your order?
    • 8/10 – How well did we communicate with you?
    • 9/10 – How likely is it that you would recommend us to a friend or colleague?

    13 Oct 14 Add public reply

  8. Can't fault the service I received – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    08 Oct 14 Add public reply

  9. In addition to the book being in very good condition, it was well packaged and arrived in good time, – Please feel free to comment further regarding your purchase

    • 9/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 9/10 – How easy was it to find what you were looking for in our store?
    • 9/10 – How would you rate the speed with which we fulfilled your order?
    • 9/10 – How well did we communicate with you?
    • 9/10 – How likely is it that you would recommend us to a friend or colleague?

    03 Oct 14 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 9/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    03 Oct 14 Add public reply

  10. Thank you very much. The record is in excellent condition and i am very happy that i could order it from you. Best wishes, ronald. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 8/10 – How easy was it to find what you were looking for in our store?
    • 9/10 – How would you rate the speed with which we fulfilled your order?
    • 9/10 – How well did we communicate with you?
    • 9/10 – How likely is it that you would recommend us to a friend or colleague?

    09 Sep 14 Add public reply

  11. Very happy with the service. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    09 Sep 14 Add public reply

  12. Very pleased with careful packaging and accurate description of physical condition of a second hand book. Prompt communication and delivery, thanks. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    08 Sep 14 Add public reply

  13. Excellent service. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    26 Aug 14 Add public reply

  14. I placed the order around 9.30am on Wednesday with 2nd class postage, and it arrived on Thursday morning - impressive. I was also prompted to take a 10% discount for this my first order with Books & Records which I was very pleased to accept. Overall, I'm very pleased with the excellent service I have received and will certainly use the site again. – Please feel free to comment further regarding your purchase

    • 9/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 7/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    15 Aug 14 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 7/10 – How easy was it to find what you were looking for in our store?
    • 8/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    30 Jul 14 Add public reply

  15. Top service - exactly what I wanted. Would be interested in an un-dedicated signed copy of spilling the beans as well if one comes available. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    23 Jul 14 Add public reply

    • 9/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 9/10 – How easy was it to find what you were looking for in our store?
    • 9/10 – How would you rate the speed with which we fulfilled your order?
    • 9/10 – How well did we communicate with you?
    • 9/10 – How likely is it that you would recommend us to a friend or colleague?

    15 Jul 14 Add public reply

  16. Brilliant fast service – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    11 Jul 14 Add public reply

  17. Very smooth and good purchase. Wish postage could be cheaper, but understandable because from overseas, and it IS a hardcover book. – Please feel free to comment further regarding your purchase

    • 9/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 9/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    02 Jul 14 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 8/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    30 Jun 14 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    25 Jun 14 Add public reply

  18. Impressed with courtesy and attention to detail. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 9/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    19 Jun 14 Add public reply

  19. Here I found a 12" vinyl record in excellent condition which could not be found for a long time in other stores, including on eBay (Depeche Mode - Enjoy the Silence (L12BONG18)). Very well communicate, fast shipping, careful packing. Item exactly matches the description. Very pleasant service, highly recommended. I'm completely satisfied. By the way, I think I was the first buyer from Russian Federation at this store. Many thanks and best wishes from Russia! Sorry for my English... – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    08 Jun 14 Add public reply

  20. Excellent service. Item arrived promptly and was very well packaged. Thank you! – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    31 May 14 Add public reply

  21. I had originally ordered this book from Amazon in December 2013 but they have been unable to supply it. I then Googled the book title and came up with your company. The book was ordered on 27th May and arrived 29th May. Thank you and well done for a quick and efficient service. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    29 May 14 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    28 May 14 Add public reply

  22. I'm satisfied with the LP and your service. Thank you very much. But my friends are not good at English. So I can't recommend you to my friends. But if there is a chance, I'll recommend you to my friends. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 8/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 8/10 – How likely is it that you would recommend us to a friend or colleague?

    13 May 14 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    12 May 14 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 8/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    11 May 14 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    08 May 14 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    08 May 14 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    29 Apr 14 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    28 Apr 14 Add public reply

    • 7/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 9/10 – How easy was it to find what you were looking for in our store?
    • 9/10 – How would you rate the speed with which we fulfilled your order?
    • 9/10 – How well did we communicate with you?
    • 9/10 – How likely is it that you would recommend us to a friend or colleague?

    28 Apr 14 Add public reply

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