Books-And-Records.com Reviews

Based on 272 reviews and 271 ratings our customers rate us 9.8/10.

    • 9/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 9/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    27 Jul 15 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    23 Jul 15 Add public reply

  1. Excellent service all round and very happy with the Furst Edition I purchased - it was just as described. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    23 Jul 15 Add public reply

  2. I was really pleased with the speed of delivery and the books condition also the parcel was very well wrapped up for protection. Thank you – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    19 Jul 15 Add public reply

  3. Great packaging and speedy delivery! – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    07 Jul 15 Add public reply

  4. Top class customer experience with a rare personal touch to it. Delivery abroad went smooth and easy. You can safely recommend this site to anyone. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 8/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    15 Jun 15 Add public reply

  5. The note that arrived with my book was the cherry on top. It was so nic, I've already mentioned to a few people. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    15 Jun 15 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    10 Jun 15 Add public reply

  6. The handwritten note from Bob on the receipt was a nice personal touch – Please feel free to comment further regarding your purchase

    • 9/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 9/10 – How easy was it to find what you were looking for in our store?
    • 8/10 – How would you rate the speed with which we fulfilled your order?
    • 8/10 – How well did we communicate with you?
    • 9/10 – How likely is it that you would recommend us to a friend or colleague?

    07 Jun 15 Add public reply

  7. Brilliant service highly recommended – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    03 Jun 15 Add public reply

    • 9/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 6/10 – How easy was it to find what you were looking for in our store?
    • 9/10 – How would you rate the speed with which we fulfilled your order?
    • 9/10 – How well did we communicate with you?
    • 9/10 – How likely is it that you would recommend us to a friend or colleague?

    18 May 15 Add public reply

  8. Thought I had a problem with payment which turned out not to be the case . Very quick response from Bob . the record arrived speedily too . All in all very positive shopping experience ,will definitely keep an eye on your records section in the future . – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    17 May 15 Add public reply

  9. Excellent, Smooth Transaction – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    17 May 15 Add public reply

  10. Wasn't sure what to expect but was pleasantly surprised by the good quality of the books. Described exactly. And packaged well. Quick postage – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    17 May 15 Add public reply

  11. THanks heaps, appreciate the find and quick shipping – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 8/10 – How easy was it to find what you were looking for in our store?
    • 8/10 – How would you rate the speed with which we fulfilled your order?
    • 8/10 – How well did we communicate with you?
    • 9/10 – How likely is it that you would recommend us to a friend or colleague?

    21 Apr 15 Add public reply

  12. The autographed book was a birthday gift for a friend. He was thrilled when he received it. He is very happy with the product that he received. Thank you! – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    16 Apr 15 Add public reply

    • 9/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 9/10 – How easy was it to find what you were looking for in our store?
    • 9/10 – How would you rate the speed with which we fulfilled your order?
    • 9/10 – How well did we communicate with you?
    • 9/10 – How likely is it that you would recommend us to a friend or colleague?

    03 Apr 15 Add public reply

  13. The best service I have ever recieved! – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    22 Mar 15 Add public reply

  14. Great service, lovely book, very pleased with your prompt delivery. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    18 Mar 15 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    12 Mar 15 Add public reply

  15. Promt courteous service. Very fast delivery, well packaged. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    07 Mar 15 Add public reply

  16. Your customer service is excellent (Thanks, Bob!) and I received the book in great condition and in protective packaging. It is difficult for me to get UK published versions of translated foreign books, so thank you for shipping to the USA! – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
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    24 Feb 15 Add public reply

  17. excellent service.. – Please feel free to comment further regarding your purchase

    • 9/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 9/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
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    21 Feb 15 Add public reply

  18. Very pleased with the service and quick and efficient delivery -thank you – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
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    10 Feb 15 Add public reply

  19. Bob was a nice guy. Quick and responsive – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 9/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    07 Feb 15 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    13 Jan 15 Add public reply

  20. Excellent service all round. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    13 Jan 15 Add public reply

  21. Pleasure to do business with you and will happily return back to you for any further requirements. Thank you for your help and assistance. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    05 Jan 15 Add public reply

  22. Great service, found the book I wanted at the right price A1 plussssssssssss – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    18 Dec 14 Add public reply

  23. A fast, efficient service for an out of print book. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    18 Dec 14 Add public reply

  24. Super quick delivery and very well packaged - Thank you :-) – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    14 Dec 14 Add public reply

  25. Initially I sent a scathing report I ordered the book on 24/11 and it arrive late morning of 29/11/14 five whole days. I checked the postal date it was 24/11 and !st class. I therefore would like to put the record straight Robert Evans was badly let down by Royal Mail and put his reputation at risk through no fault of his own. The book on arrival was in pristine condition and carefully packed am a very happy customer. Graham Osborne – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 8/10 – How easy was it to find what you were looking for in our store?
    • 9/10 – How would you rate the speed with which we fulfilled your order?
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    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    04 Dec 14 Add public reply

  26. I extremely happy with overall experience. I also like like the small hand written note with the LPs. It shows the care and personal touch. Would love to do business again. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
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    28 Nov 14 Add public reply

    • 8/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 8/10 – How easy was it to find what you were looking for in our store?
    • 9/10 – How would you rate the speed with which we fulfilled your order?
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    26 Nov 14 Add public reply

  27. As a returning customer I'm more than glad to see that Books & Records maintains the highest level of service even when shipping abroad. Excellent communication, super fast delivery and amazing books... – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
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    21 Nov 14 Add public reply

  28. Items purchased were in very good condition, and completely undamaged. – Please feel free to comment further regarding your purchase

    • 9/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
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    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    19 Nov 14 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 8/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
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    17 Nov 14 Add public reply

  29. Great service and product will use again – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 9/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    14 Nov 14 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    10 Nov 14 Add public reply

  30. Wonderful service! Books very well packed and arrived undamaged.Emails from Bob and tracking of the parcel were most appreciated – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    07 Nov 14 Add public reply

  31. Extremely happy with my purchase. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    06 Nov 14 Add public reply

  32. Site was easy to use - sorting the list of items eg by A-Z order, is ok, would be nice if you could sort by A-Z of author as well, rather than just book titles. Search function is good, as is the descriptions and pictures of the books. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 7/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 9/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    31 Oct 14 Add public reply

    • Person’s avatar

      --
      Many thanks for your valued custom and feedback, Christine.

      I am always looking at ways to improve the site. At present an author/composer/musician search should bring up all associated items, and likewise a book/album title.

      Bob

      Robert Evans –

  33. Extremely happy with my purchase and with the customer service. Many thanks to Bob for getting back to me the same day when I messed up my order & for sorting it out for me. Kind regards from Jacqui in Western Australia – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
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    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    21 Oct 14 Add public reply

  34. Gradings of the LPs were honest. That was a big plus for me as a buyer! – Please feel free to comment further regarding your purchase

    • 9/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 8/10 – How easy was it to find what you were looking for in our store?
    • 8/10 – How would you rate the speed with which we fulfilled your order?
    • 8/10 – How well did we communicate with you?
    • 9/10 – How likely is it that you would recommend us to a friend or colleague?

    13 Oct 14 Add public reply

  35. Can't fault the service I received – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
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    08 Oct 14 Add public reply

  36. In addition to the book being in very good condition, it was well packaged and arrived in good time, – Please feel free to comment further regarding your purchase

    • 9/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 9/10 – How easy was it to find what you were looking for in our store?
    • 9/10 – How would you rate the speed with which we fulfilled your order?
    • 9/10 – How well did we communicate with you?
    • 9/10 – How likely is it that you would recommend us to a friend or colleague?

    03 Oct 14 Add public reply

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 9/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    03 Oct 14 Add public reply

  37. Thank you very much. The record is in excellent condition and i am very happy that i could order it from you. Best wishes, ronald. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 8/10 – How easy was it to find what you were looking for in our store?
    • 9/10 – How would you rate the speed with which we fulfilled your order?
    • 9/10 – How well did we communicate with you?
    • 9/10 – How likely is it that you would recommend us to a friend or colleague?

    09 Sep 14 Add public reply

  38. Very happy with the service. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    09 Sep 14 Add public reply

  39. Very pleased with careful packaging and accurate description of physical condition of a second hand book. Prompt communication and delivery, thanks. – Please feel free to comment further regarding your purchase

    • 10/10 – How satisfied were you with the quality of the item(s) you purchased?
    • 10/10 – How easy was it to find what you were looking for in our store?
    • 10/10 – How would you rate the speed with which we fulfilled your order?
    • 10/10 – How well did we communicate with you?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?

    08 Sep 14 Add public reply

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